Remote Support Services

While visiting our website, you can enter a support request at any time, by clicking the "Tech Support Request" tab on the left side of your screen. Once your Tech Support Request has been submitted, one of our technical support specialists will follow up with you during our regular operating hours.

TDW Tech Solutions does things a little differently than most other technical support services. How so? You are likely familiar with the guys that come to the door of your home or office. TDW Tech Solutions is different in the fact that we do not have to come to your door. Everything we do is through the Internet.

If you are currently on the phone with a technical support specialist, and have been directed to the Remote Supprot page of our website, then you are at the right place.

All we need for you to do next is to establish the remote support session. Don't worry, our seasoned technicians will walk you through this process. And once you are connected, our technicians will take over to resolve your problem, while you take a break.

When our support specialist is ready to guide you through establishing a support session, please click here.

Please do not click the above link, unless you are on the phone with a technical support specialist and they are ready to guide you through opening a support session.




Toll Free: (844) 379-4357 Ocala, FL: (352) 585-9394
Email: Lake City, FL: (386) 261-1064